Contact

Contact Kindred.

Kindred answers by email. One address covers questions, privacy requests and offers of help, and Kindred's Executive Director reads it.

The address

hello@kindredmatch.io

What to write about

Joining and your account. Questions about joining, your membership, or anything this site does not answer. The FAQ covers cost, cities, safety and how to join.

Your personal information. To see, correct or delete what Kindred holds about you, or to ask a person to review a decision made about your account. The privacy notice and the Privacy Policy set out what Kindred holds and why.

Board, volunteering and research. Kindred is recruiting its founding board of directors and early volunteers, and is looking for university research partners. Why nonprofit and The evidence describe what that involves.

Identity documents

If Kindred asks you to verify your identity, upload the document on the screen that asks for your ID, or email it to id@kindredmatch.io, not to the general address. The Privacy Policy explains how identity checks are handled.

Post, telephone and where email is stored

Kindred does not take enquiries by post or telephone. Both mailboxes are on Google, so email you send is stored on Google's servers, outside Canada. If you would rather not send something sensitive that way, say so in a short email and Kindred will tell you what else it can do.

Who you are writing to

Kindred Matchmaking Society is a federally incorporated Canadian not-for-profit, incorporated 22 July 2026 under the Canada Not-for-profit Corporations Act (corporation number 1810733-5), and based in Toronto. More about Kindred.

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